Return & Refund Policy

Returns

We accept returns within 30 days of delivery.
To be eligible for a return, the item must be in new and unused condition, with all original packaging and accessories included.

Please contact us at [info@smartwarmlife.com before returning any items. Unauthorized returns may not be accepted.

Return Process

Once your return request is approved, we will provide you with return instructions and the return shipping address.
Please ship the item back within 7 days after receiving approval.

Unless the return is due to a defective or incorrect item, the buyer is responsible for return shipping costs.

Refunds

After we receive and inspect your returned item, we will process your refund to your original payment method.
Please allow 3–5 business days for the refund to appear on your account, depending on your payment provider.

Damaged or Defective Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at [info@smartwarmlife.com] with your order number and photos of the product.
We will arrange a replacement or issue a full refund at no additional cost.

Non-Returnable Items

Certain types of items cannot be returned, such as:

• Items marked as “Final Sale”
  
  

• Gift cards
  
  

• Used or damaged items not due to our error
  
  

Contact Us

If you have any questions about our return or refund policy, please reach out to us at [info@smartwarmlife.com].